Customer Service vs. Customer Experience: what's the difference?
Customer service is what we give to every customer. Customer Experience, CX, is what every customer takes away. It's our brand. You have to engage all 4 types of customers to provide outstanding CX.
Join us at the Dublin Entrepreneurial Center on Wednesday, November 20th at 6pm. You will learn who the 4 types of customers are and how to engage them. You will also receive a copy of my world-wide selling book, "WOW Your Customers! 7 Ways to World-Class Service". Exclusive offers will be available only to those who attend. Best of all, $4 of every ticket goes to Christians Overcoming Cancer.
Seating is limited, so save your spot now!