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Customer Service vs. Customer Experience: what's the difference?

Customer service is what we give to every customer. Customer Experience, CX, is what every customer takes away. It's our brand. You have to engage all 4 types of customers to provide outstanding CX.

Join us at the Dublin Entrepreneurial Center on Wednesday, November 20th at 6pm. You will learn who the 4 types of customers are and how to engage them. You will also receive a copy of my world-wide selling book, "WOW Your Customers! 7 Ways to World-Class Service". Exclusive offers will be available only to those who attend. Best of all, $4 of every ticket goes to Christians Overcoming Cancer.

Seating is limited, so save your spot now!

#CX #CustomerExperience #SmallBusinessOwners #Entrepreneurs #Profitability #7Ways #DublinEntrepreneurialCenter #ChristiansOvercomingCancer #Workshop

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Truth! This week on Mr. Biz Radio, we discussed what NOT to say to enhance customer experience with John Hanson. 🤐 Thank you, John, for your insight! Check out this episode of Mr. Biz Radio on: #CX

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