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Customer Service vs. Customer Experience: what's the difference?

Customer service is what we give to every customer. Customer Experience, CX, is what every customer takes away. It's our brand. You have to engage all 4 types of customers to provide outstanding CX.


Join us at the Dublin Entrepreneurial Center on Wednesday, November 20th at 6pm. You will learn who the 4 types of customers are and how to engage them. You will also receive a copy of my world-wide selling book, "WOW Your Customers! 7 Ways to World-Class Service". Exclusive offers will be available only to those who attend. Best of all, $4 of every ticket goes to Christians Overcoming Cancer.


Seating is limited, so save your spot now!


https://www.facebook.com/events/527802047953189/


#CX #CustomerExperience #SmallBusinessOwners #Entrepreneurs #Profitability #7Ways #DublinEntrepreneurialCenter #ChristiansOvercomingCancer #Workshop

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What NOT to say is more important that what we say.

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