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Brian Tracy recommends this book! Find out how to get $5 off below!

"This powerful, practical book is loaded with ideas and insights to generate 'customers for life.'" It was an honor for Brian Tracy to review my book. Now you can get this valuable resource for less on Amazon. Use promo code GIFTBOOK18 at checkout to receive $5 off your $20 book order. If you're searching for proven ideas to revitalize your customer service efforts, WOW Your Customers 7 Ways to World-Class Service is easy to read and easy to learn. Get your copies today!

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What NOT to say is more important that what we say.

Truth! This week on Mr. Biz Radio, we discussed what NOT to say to enhance customer experience with John Hanson. 🤐 Thank you, John, for your insight! Check out this episode of Mr. Biz Radio on: #CX